Can I schedule my meals to be delivered during a specific time window (e.g. between 6:00 AM to 7:00 AM)? I live in a gated community or closed access community that does not have a 24-hour concierge.

Because we make so many deliveries in such a small time frame, one-hour delivery windows are *really* difficult for us to accommodate. We can certainly do our best to deliver between 6:00 and 7:00 AM, but it's not something we'd be able to consistently accommodate, so we would hate to over-promise and under-deliver. With that being said, however, we do have a couple of options for you!

(1) We're able to keep a door code on file for your deliveries if there is one, or we can even keep a physical copy of your key on hand here in our office! We're usually able to cover the full cost of any key duplication fees in credit towards our online store, so this is a great option for folks who live in gated communities or closed access buildings :-)

(2) We can leave the meals underneath the call box or inside the vestibule area -- we do this for plenty of folks in condo/apt buildings. 

If either of the above options might work for you, you can specify your specific delivery instructions during the checkout process. 

We hope to see you soon!

 

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